Refund Policy

1. Overview

At Mobile Proxy USA, we strive to ensure complete customer satisfaction. This refund policy outlines the conditions under which we process refunds for our services.

2. Eligibility for Refunds

Refunds may be issued in the following circumstances:

• Service unavailability exceeding 24 hours due to our technical issues
• Incorrect charging or billing errors
• Service cancellation within the first 24 hours of purchase (first-time customers only)

3. Non-Refundable Services

The following are not eligible for refunds:

• Used proxy services beyond the first 24 hours
• Customized proxy solutions
• Services cancelled after the initial 24-hour period
• Services terminated due to policy violations

4. Refund Process

To request a refund:

1. Contact our support team at sales@lteboost.com
2. Provide your order number and reason for refund
3. Include any relevant documentation or evidence

5. Processing Time

Refund requests are typically processed within 3-5 business days. The actual receipt of funds may take additional time depending on your payment method and financial institution.

6. Refund Methods

Refunds will be issued using the original payment method:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Cryptocurrency: Based on current network conditions

7. Partial Refunds

In some cases, partial refunds may be issued based on:

• Service usage duration
• Nature of the technical issue
• Service plan type

8. Disputes

For any disputes regarding refunds, please contact our support team. We aim to resolve all issues fairly and promptly.

9. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Information

For refund-related inquiries, please contact us at:

Email: sales@lteboost.com